Technical Training
We provide technical training services for the bicycle and other industries. Let us help you train your staff on the latest technical innovations in a variety of areas to increase their knowledge and support improved customer service.
We also provide customer-facing technical sessions to support your brand and increase interest in new products and technologies.
Location
Worldwide
Service Type
Customized Solutions
What We Offer
We provide technical training services to the bicycle industry, in three primary areas.
1. Staff Training
2. Customer Facing Presentations
3. Online Self-Paced Training Videos
Our technical training includes the following specific courses:
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Introduction to Carbon Fiber and Composite Materials
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Aerodynamics
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General Bicycle Design and Types
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E-Bikes and Battery Technology
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Advanced Composite Materials
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Sustainability
We are also able to develop and present on many other topics and for other industries. Ask us about what we can help you with.
Our staff training provides a cost effective way of improving your staff’s knowledge and confidence, leading to improved sales and customer satisfaction.
Bicycle Industry Training
We provide technical training services to bicycle industry staff and specifically for bicycle dealer sales and servicing staff.
This training helps staff to stay up to date with the latest technical advancements in a number of different areas and provides them with the knowledge and confidence to supply customers with the best information to make purchasing decisions.
Our training is brand neutral and not coloured by marketing speak or other brand specific information, letting your staff help customers in choosing between multiple brands.
All of our presentations are hands-on and presented by dynamic and enthusiastic presenters with over 10 years experience in providing technical training presentations.
1. Staff Training
2. Customer Facing Presentations
We provide customer facing presentations on any of our above noted courses that can be used to help bring customers into your business by providing interesting and engaging technical presentations using hands-on, interactive techniques.
We can work with you to customize each presentation to highlight products, accessories and services that you want to improve your sales for. We can help you with best practices for planning, advertising and ticketing your events as well as providing follow up survey results.
Our engaging presenters help to bring excitement and interest to your customers, encouraging them to become your brand ambassadors and helping build lasting relationships.
You can also bundle our staff and customer facing presentations for lower costs and we can provide them at the optimal times of the year for sales and service support.
3. Online Self-Paced Training Videos
For clients who use our staff and customer training, we can also provide access to online self-paced video training courses that let you train new staff at times when full presentations are not possible due to schedules or don’t make sense cost wise. These can also be used as a refresher for previously trained staff.
Our wide variety of training topics, which is growing all the time, also allows for annual training updates for your staff without repeating previously learned information and continuously incorporating the latest technological innovations that are affecting your industry.
Social Media Connection:
We also operate the @CarbonFiberExpert Channel on YouTube and Instagram.
These accounts provide regular, informative content on carbon fiber, composite materials and the bicycle and other industries and are used to help drive interest in your customer facing presentations, as well as providing introductory information on the various topics and up to the minute comments on the latest technological changes.
These channels provide, not only content from our experienced presenters, but also interviews with industry insiders and tours of factories and events.